Privacy Policy
Your privacy matters. This policy explains what information we collect and how we use it to serve you better.
Overview
The Insurance Queen (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide to us through our website, contact forms, and during consultations.
Information We Collect
When you fill out a contact form or schedule a Medicare review, we may collect the following information:
- Name — so we can address you personally during follow-up communication.
- Phone number — to call you regarding your Medicare questions or scheduled consultation.
- Email address — to send plan information, appointment confirmations, and educational materials.
- ZIP code — to identify Medicare plans available in your specific area.
- Medicare-related inquiries — details about your current coverage, health needs, and questions so we can provide accurate guidance.
How We Use Your Information
The information you provide is used solely for the following purposes:
- To provide personalized insurance information and Medicare plan guidance.
- To schedule consultations and appointment reminders.
- To communicate with you regarding Medicare and insurance products you have expressed interest in.
- To follow up on your inquiries and ensure you receive the support you need.
Third-Party Sharing
Your information is never sold to third parties. We do not share, trade, or otherwise transfer your personal information to outside parties for marketing or unrelated purposes. Any information shared is strictly limited to what is necessary to provide you with Medicare and insurance services.
Data Storage & Retention
Your information may be stored in our Customer Relationship Management (CRM) system for customer service and follow-up purposes. This allows us to maintain accurate records of your inquiries, track the status of your Medicare review, and provide continuity of service if you contact us again in the future.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. If you wish to have your information removed from our systems, please contact us using the information below.
Security
We take reasonable precautions to protect your personal information. Our website and CRM providers use industry-standard security measures to safeguard data against unauthorized access, alteration, or disclosure.
Contact Us
If you have any questions about this Privacy Policy, how your information is handled, or would like to request access to or deletion of your personal data, please contact us: